FAQs

Frequently Asked Questions (FAQ)

Welcome to the Riders Republic FAQ page! Here you'll find answers to some of the most commonly asked questions. If you need further assistance, feel free to reach out to us at contact@ridersrepublicuk.com.

1. What types of jackets do you sell?

We offer high-quality 100% genuine leather jackets, including biker jackets, bomber jackets, shearling coats, and more. Our collection is designed for style, durability, and affordability.

2. Do you offer refunds?

We do not offer refunds. However, if your jacket arrives damaged or has sizing issues, contact us within 7 days of delivery, and we will work to resolve the issue.

3. How can I choose the right size?

We recommend checking our size chart before ordering. If you’re unsure, email us at contact@ridersrepublicuk.com, and we’ll assist you in finding the perfect fit.

4. What should I do if my jacket arrives damaged?

If your jacket arrives damaged, please reach out to us within 7 days of receiving the product. We will do our best to offer a suitable solution, whether it’s an exchange or another form of assistance.

5. How long does it take to process my order?

Orders are processed within 4-7 business days. Once your order has been processed, you will receive a confirmation email with tracking details.

6. How long does shipping take?

Shipping typically takes 5-7 business days after your order has been processed, depending on your location. Please note that delivery times may vary due to external factors like weather or postal delays.

7. Can I change or cancel my order?

Once an order is placed and processed, we do not offer cancellations or order changes. Please double-check your order before confirming the purchase. If you have any concerns, contact us as soon as possible, and we’ll do our best to assist you.

8. Do you ship internationally?

Yes! We offer worldwide shipping. No matter where you are, you can enjoy our high-quality replica jackets delivered straight to your door.

9. Do you offer gift cards?

At this time, we do not offer gift cards. However, we are considering this option for the future, so keep an eye out!

10. How can I contact customer support?

If you have any questions or need help, feel free to reach out to us at contact@ridersrepublicuk.com. Our customer support team is ready to assist you with anything you need.